Refer to your mail containing Subject line as “e-Mudhra - User registration confirmation- Mail# 1 of 2”. Now refer the last mail “Mail # 2 of 2” having subject line as “e-Mudhra - Your digital signature application is approved- Mail # 2 of 2”. This mail affirms that your application has been approved and you can proceed for download of digital signature certificate.
Mail 2#2 indicates that the certificate can be downloaded.
Visit :https//www.e-mudhra.com and click on login or click on the link available in the mail #1. This will direct you to page where in user name and password (Password would be your DOB ) has to be keyed in. Key in the user name and password and click on “Submit” button.
When clicked on “Submit” button, the page gets directed to password change page. Key in the password as provided in the mail under old password field and then enter the new password and confirm password. Click on “Submit” button.
Note: The password should of be minimum length of eight with at least one numeric and one special character. Special characters allowed are - _?<>!@()#$%^&+= Step.
When clicked on “Submit” button, the page gets directed to home page. Click on the “Download” button to proceed further.
Click on the “Date of Birth” field and select your date of birth from the calendar as provided on the application form. After selecting the DOB click on the OK button.
Please go through the screen carefully before downloading the digital signature certificate. This page provides detailed information on compatibility, pre-requisites and download digital signature procedure. Click on “Continue” button to go ahead.
Before downloading the digital signature certificate, please check for the digital signature certificate details. If satisfied with details provided, click on “Yes, I confirm” and select Personal CSP from the drop down
if you have installed the Emudhra Personal application in the system.
if not select Microsoft CSP.
then click on “Download Certificate” button to download digital signature certificate. If found that there is mismatch in the certificate details then click on “No, the details are not matching with my application form” and contact our Registration Authority (RA) or our Customer Care at 080-67821616 or email us at firstname.lastname@example.org.
Please click on “Finish” button to download the digital signature certificate.
When clicked on “Finish” button, a message as shown below shall pop up. Click on the “OK” button to confirm certificate is downloaded.
Please find the steps below to locate your certificate:
IEàToolsà Internet OptionsàContentàcertificates and the name of the certificate holder as shown below. Once you double click on it, you wull se the certificate information as show in 2nd screen shot.